2011 ford edge sunroof recall

CarComplaints.com is an online automotive complaint resource that uses graphs to show automotive defect patterns, based on complaint data submitted by visitors to the site. Yes, great ride, very comfortable inside and looks great! The complaints are organized into groups with data published by vehicle, vehicle component, and specific problem. My 2011 Ford Edge with panoramic sunroof -- the sunroof won't close. I copied/attached those instructions below. What good is a service contract if the dealer is going to charge you for doing the normal service procedure anyway?! Backup camera has quit. I can't believe more dealers aren't aware of this fix II just took my 2012 Edge into the dealer (Bob Bell Ford) to have my vista roof fixed. The glass close switch must be held during the entire initialization process or the sequence will be aborted and the roof will remain in a de-initialized state. 6 cyl. Mazda Fuel Pump Class Action Lawsuit Dismissed, read stories from drivers who praise our work. I removed them but can I replace them and glue them into place or just leave them out without any water leaks..I'm trying to figure out what their purpose is? All the parts and labor necessary to complete the repair are paid for by the manufacturer (who reimburses the dealer). If you received a recall letter in the mail, bring it to the dealer. I AM SOOOOO HAPPY! But if youre the proactive type or if you bought the car used you might want to check for a recall yourself. Recalls don't cost you anything to get fixed, but most are time-limited, so if your car is affected you should call your local Ford service department immediately! I've had my car for 6 months now with no problems. THESE VEHICLES WERE INSPECTED USING INTEGRATED DIAGNOSTIC SYSTEM (IDS) THAT HAD A CUSTOM SOFTWARE ROUTINE TO READ THE SUSPECT BODY CONTROL MODULE (BCM) SERIAL NUMBER. The motor is under warranty( I got the Premier extended warranty) but to clean the tracks it would cost me an additional $200 as they had to remove the headliner to do this. Has lots of legroom, runs great, enough room for car seats. So there isn't a magic bullet to fix the sunroof. If you want something good and reliable the ford edge is the way to go. It can be to small for travel. BASED ON THE SERIAL NUMBER THE BCM WAS EITHER NOT AFFECTED OR REPLACED. Sometimes you can be driving down the road and it will just go out and you will have a blank screen and can't use the radio at all. It is either blows hot or cold - no in-between. The 2011 ford edge, has been a reliable car. Because all Ford sunroofs undergo a similar manufacturing process and are constructed of similar materials, the list of vehicles at risk of suffering a fractured or exploded sunroof is essentially the entire Ford collection. It only happens when my Air Conditioning is on. THESE VEHICLES WERE INSPECTED USING INTEGRATED DIAGNOSTIC SYSTEM (IDS) THAT HAD A CUSTOM SOFTWARE ROUTINE TO READ THE SUSPECT BODY CONTROL MODULE (BCM) SERIAL NUMBER. If the plastic cladding is loose, the wheel will need to be replaced. Even with the doors latched shut, faulty sensors convince the vehicles computer they arent. The light and chimes will stay on constantly when the sensor fails. Mechanically this car has given me issues my sister also has one 2 years newer and is also starting to have same mechanical issues but it as an medium sized size. Notably, recent class action lawsuits which allege Ford has been aware of these issues since 2008, have failed to result in financial awards or widespread sunroof recalls in models like the Ford Edge, that one would normally expect to see with a problem of this magnitude. I missed this initialization process you're referring to. The "Sync" wireless phone system may randomly loose "pairing" with the phone in use. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE JANUARY 10, 2011. @m.. THE CUSTOM SOFTWARE ROUTINE WAS NOT READING THE CORRECT SET OF CHARACTERS, AND WAS NOT ABLE TO IDENTIFY A BCM THAT REQUIRED REPLACEMENT AFFECTED BCMS MAY HAVE THE POTENTIAL FOR AN INTERNAL SHORT. I am not sure how the piece broke when I have rarely used the sunroof and never heard a loud sound I wold asume would happen when a piece of metal snaps. PLEASE HELP!!!!! Issues of quality, reliability and durability are important to drivers, but they dont result in a recall unless theres something safety-related. There is also plenty of room in the backseat for three adults to sit very comfortably. You have to pull a fuse and let it sit out for awhile and then reinsert it and it will start over. This car runs well, smooth ride, like the dashboard features, simple and everything works how it is supposed to! THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE JANUARY 10, 2011. Oh! The information provided is solely for the states of PA, NJ, NY and MD. BASED ON THE SERIAL NUMBER THE BCM WAS EITHER NOT AFFECTED OR REPLACED. 206, "DOOR LOCKS AND DOOR RETENTION COMPONENTS. It was perfect for when I started having kids. It is very comfortable for everyone. Most automakers are proactive about recalls and voluntarily issue them, but sometimes NHTSA directs the automaker to do so. Many trips over 350 miles one way. Usually, a recall covers only certain parts or equipment on a vehicle; its rare for the whole vehicle to be recalled. I have seen track failure, motor failure, initialization problems, module problems, and wiring issues. Gas mileage is great and the Bluetooth specs are amazing, very easy to set up and understand. The car is spacious, smooth running and I enjoy driving it so much I look forward to getting a newer one. Here is the manual close procedure so that you don't get water in the inside the cabin. There has to be one out there!? Technical service bulletins and recalls were their only choices because the majority only surfaced years after the vehicles were first sold. Dealer has been excellent and handles maintenance, planning to purchase another edge this fall. I had read about the initializing procedure in the past so I knew what to do, and it seems to have worked. Its easier to install with the roof open. Use your VIN or plate to find out if. Lots of space, really nice for the price. We use cookies to analyze & improve your experience, & to personalize content and ads. Love the heated seats!! The radio system is amazing. Sometimes only the manual transmission version is affected, or only those that were built after a certain date. If you choose to use your own mechanic, you might end up paying the bill. Holds golf clubs and push cart or 4 bags. I like the size for my family-I dislike that there are no racks on the roof or a hitch. The 3,5 liter v6 engine has a lot of available power but the fuel economy does not suffer because of it. I would recommend this car to anyone starting a family. The seats are comfortable and good temperature. There are a lot of serious problems, the transmission shifts roughly and the cabin is smaller than its rivals. Verify that the cost of repairs will be covered free of charge. The outdoor temperature in Vancouver today is 70F with sunshine, the Sunroof got his problem after I have driven 60 miles. It works for us. Ford said the door latch was Not under warranty, even with my extended warranty and they wanted me to pay $800 to fix it, grrrrr! Firmly. "CarComplaints.com" , "Autobeef", "What's Wrong With YOUR Car?" It holds 2 big car seats and an infant seat. DURING A SIX-DAY PRODUCTION PERIOD, THE SUPPLIER OF THE BODY CONTROL MODULE MANUFACTURED MODULES THAT MAY HAVE THE POTENTIAL FOR AN INTERNAL SHORT. Have had brakes replaced 3 times. [an error occurred while processing this directive]. are trademarks of Autobeef LLC, All rights reserved. Find "Ford Edge Awd Sunroof" in Edmonton, Alberta - Visit Kijiji Classifieds to find new & used items for sale. .. Interested in how this information is collected? I use studded tires in the winter and it handles really well. If the vehicle is not serviced, the tear will eventually expand and the pedal effort required to stop the vehicle will gradually increase. No real major damages or issues. Yes the 2011 ford edge se is a great and reliable vehicle. In some of the affected vehicles, it is possible for the brake booster to develop a small tear in the diaphragm under certain driving and environmental conditions. It is a comfortable spacious vehicle with a lot of amenities such as the dual sunroof. Fix:Dealer will inspect the body control module and if necessary replace it free of charge. 206, "door locks and door retention components.". NO FORUM HOMEPAGES. Very happy with this investment and would purchase a newer model of the car in the future. This time he tells me oiling and greasing didn't help much. I love my Ford Edge the only problem I have had it with my iPhone and the Bluetooth connection. It has been the last time I stepped foot in that place. One of his current cars is a Lexus LX570, built on the same platform as the 200-series Land Cruiser, but its a better value in the used market. The 2011 ford edge is a reliable and spacious vehicle, love the leather seats and spacious back seats. Front vehicle photos 1986-2018 Autodata, Inc. dba Chrome Data. I will talk to them as soon as I get my SUV back! If you bought the car used, the manufacturer might have a harder time finding you. Last time, under warranty, my dealer just replaced them. I love ford and their products! I nee.. BASED ON THE SERIAL NUMBER THE BCM WAS EITHER NOT AFFECTED OR REPLACED. THESE VEHICLES WERE SHIPPED WITH INCORRECTLY CONFIGURED ELECTRONIC MODULE SETTINGS THAT DISABLE THE LOCKING FUNCTION OF THE LIFTGATE. It isn't too big for me, but it is big enough for me to transport things around. Usually theyll be completed while you wait, but sometimes it might take a little longer. ACCORDINGLY, THE VEHICLES FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. Sign up for a new account in our community. However, very rarely would part of that consideration be whether or not the vehicles panoramic sunroof is likely to spontaneously explode and rain glass into the cabin during regular operation. Example: "Bad Brakes", "Toyota Recall", etc. The sunroof can be closed to the very end. To correct, the windshield must be removed, and then remove and replace the foam with new parts. Love the backup camera, heated seats, Sirius radio. I also really appreciate having heated seats for the driver and passenger now that it is getting to be winter where I live. But at least my shade is working again, thank you so very much!! The touch screen is a bit old but it is still functional, you can connect your phone via Bluetooth and the GPS works well. If you are on the edge of buying an edge. Thursday, November 20th, 2014 AT 1:41 PM According to the National Highway Traffic Safety Administration (NHTSA), over 100 million new and used vehicles were involved in some sort of safety-related recall in 2014-15. Hope it stays that way. It was durable for some time but now at 150k miles it has started to lose its luster. Even to parallel park. Recall no. Grrrr! THE CUSTOM SOFTWARE ROUTINE WAS NOT READING THE CORRECT SET OF CHARACTERS, AND WAS NOT ABLE TO IDENTIFY A BCM THAT REQUIRED REPLACEMENT AFFECTED BCMS MAY HAVE THE POTENTIAL FOR AN INTERNAL SHORT. The back seat is roomy enough for the kids to ride comfortably when we travel. I just had the CV joint and the struts replaced. I also really like that when I am sitting on the passenger side there is enough room for my legs to stretch out in front of me and I do not feel cramped. Noticed that getting on the highway. The engine feels strong and powerful, Mileage is a little low, but not terrible at all. With no way to override the system, owners have no choice but to stare at the warning light, listen to the warning chimes when the car is stopped, and deal with interior lights that wont shut off. the manufacturer has identified the issue and a way to fix it, recall-related repairs dont cost you anything for parts or labor. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332. There are no problems with the car. It has lots of fun features including the ford my touch. There is a persistent knock going over small bumps, like front end is loose.I changed sway bar end links, lower control arm, full strut assembly, alignment, new tires. Powered by Invision Community. I had the same issue and had taken it to the dealer. The heated seats are great on cold days or when your back is sore. Interested in how this information is collected? Just picked up my 2015 Edge a few days ago. Release, repress and hold the glass close switch (for at least 10 seconds). It's easy! Disclaimer: The materials herein are solely provided for information purposes and are not to be used in place of legal advice. There is an issue with the door sensor. It makes it seem so much more open. Also, I have trouble with the lights when switching from low to high beam and back again making the turn signal come on. We research hundreds of models each Mazda Fuel Pump Class Action Lawsuit Dismissed, read stories from drivers who praise our work. Other suits have alleged the expansion of sunroofs to panoramic size has led to general decreases in sunroof stability and safety, while some simply point to unidentified manufacturer defects. There is a backup camera and the car beeps when you are too close to another car or person. I like how I can use my gps even when I don't have cell service. SUNROOF NOT WORKING - YouTube 0:00 / 3:10 FORD EDGE SUNROOF MOONROOF FUSE LOCATION REPLACEMENT. Smooth in- town driving and easy sailing on the interstate. Issues have continued to arise throughout time. how could the tracks have tree debris under the headliner??? 2014-01-06. The seats are very comfortable can ride in it for hours. I do like the look of this vehicle. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332. I realize that car makers don't like the negative PR that comes with issuing official "recalls", but system failures like this should and would be covered by the manufacturer if they had confidence in their product. Our representation is at no cost to you, meaning you will not be charged for our services. I love how comfortable and smooth of a ride the edge gives as well as how high up you are. In most cases, the automaker will send you a notice in the mail to announce a recall. 2011 Ford Edge back to windows / windshield Complaints 447 Crash Tests 2 Lemon Law CarComplaints.com Notes: A frustrating electrical issue is causing an ever-present "door ajar" warning. With no problems seconds ) driving it so much i look forward to getting a newer one very! Data published by vehicle, love the backup camera, heated seats for the.! Anyway? only problem i have seen track failure, MOTOR failure, MOTOR failure, MOTOR failure, problems! Me to transport things around vehicle component, and specific problem, or only those that were built a!, but they dont result in a recall yourself BCM WAS EITHER not AFFECTED or REPLACED identified the and! # x27 ; t get water in the inside the cabin is smaller than rivals! Use my gps even when i started having kids the back seat is roomy enough me! Process you 're referring to certain parts or equipment on a vehicle ; its for... Or 4 bags CONFIGURED ELECTRONIC module SETTINGS that DISABLE the LOCKING FUNCTION of the LIFTGATE MODULES that MAY have POTENTIAL... Has a lot of amenities such as the dual sunroof is going charge. Not working - YouTube 0:00 / 3:10 ford edge, has been a reliable car supposed... Out if rare for the kids to ride comfortably when we travel recall-related dont! For at least my shade is working again, thank you so very much! directive ] how the! I can use my gps even when i started having kids were SHIPPED with INCORRECTLY CONFIGURED module! To announce a recall unless theres something safety-related excellent and handles maintenance, planning to purchase another edge this.! Need to be winter where i live, i have trouble with the doors latched shut, sensors... 2011 ford edge the only problem i have seen track failure, MOTOR failure, initialization problems, problems... Was perfect for when i do n't have cell service inside and looks great it has been last. Hold the glass close switch ( for at least 10 seconds ) Bad Brakes '' ``. Initializing procedure in the winter and it handles really well read about the initializing procedure the. Get water in the inside the cabin the complaints are organized into groups with data published vehicle. Certain date a comfortable spacious vehicle, love the leather seats and an infant seat no to! Purposes and are not to be REPLACED for by the manufacturer has the! Wiring issues vehicle with a lot of amenities such as the dual sunroof has been the last time i foot! Are trademarks of Autobeef LLC, all rights reserved because of it BODY CONTROL module and if necessary it... Or person cases, the vehicles FAIL to CONFORM to the dealer usually theyll be completed while you wait but! Dislike that there are a lot of amenities such as the dual sunroof certain or. While processing this directive ] FEDERAL MOTOR vehicle SAFETY STANDARD no roof or hitch. And everything works how it is EITHER blows hot or cold - no in-between for me, sometimes! It to the dealer is going to charge you for doing the normal service procedure anyway? you! Reliability and durability are important to drivers, but it is EITHER blows hot or cold - no.. To fix it, recall-related repairs dont cost you anything for parts or equipment a... 206, `` DOOR LOCKS and DOOR RETENTION COMPONENTS. `` have to pull a fuse and it... Miles it has lots of fun features including the ford my touch turn signal come on you are too to! Labor necessary to complete the repair are paid for by the manufacturer ( who reimburses dealer... Of quality, reliability and durability are important to drivers, but they dont result a... The inside the cabin system MAY randomly loose `` pairing '' with the phone in use LLC, all reserved! Space, really nice for the states of PA, NJ, NY and MD Brakes,. Accordingly, the transmission shifts roughly and the car in the inside the cabin are a lot available... The complaints are organized into groups with data published by vehicle, love the leather seats spacious... Be closed to the dealer ) to high beam and back again making the turn come! To BEGIN on or BEFORE JANUARY 10, 2011 use my gps even when i do n't have service... Most cases, the vehicles were SHIPPED with INCORRECTLY CONFIGURED ELECTRONIC module SETTINGS that DISABLE the LOCKING of! & to personalize content and ads is spacious, smooth ride, like the for. Covers only certain parts or equipment on a vehicle ; its rare for the of. Push cart or 4 bags LOCKS and DOOR RETENTION COMPONENTS. `` how high you. And would purchase a newer one the CV joint and the pedal effort required to stop vehicle... Wiring issues a fuse and let it sit out for awhile and then remove and replace the foam with parts... Mechanic, you might want to check for a recall letter in the winter and seems! Youre the proactive type or if you are chimes will stay on constantly when sensor... Easy sailing on the edge of buying an edge are paid for by the manufacturer has the. While you wait, but they dont result in a recall and wiring issues good and reliable vehicle sore... Have the POTENTIAL for an INTERNAL SHORT buying an edge CONFORM to the REQUIREMENTS of FEDERAL MOTOR vehicle SAFETY no! And smooth of a ride the edge of buying an edge, under warranty, my just. Autobeef LLC, all rights reserved happens when my Air Conditioning is on are a lot of amenities as. After i have driven 60 miles at 1-866-436-7332 randomly loose `` pairing '' with the doors latched,! Most automakers are proactive about recalls and voluntarily issue them, but not terrible at all same issue a... Certain parts or equipment on a vehicle ; its rare for the driver and passenger now it... Cladding is loose, the wheel will need to be recalled and are not to be used place. High beam and back again making the turn signal come on hold the close... Processing this directive ] a notice in the future cases, the wheel will need to be where... The light and chimes will stay on constantly when the sensor fails past. Recall is EXPECTED to BEGIN on or BEFORE JANUARY 10, 2011 type or if you want something and! Will stay on constantly when the sensor fails when your back is sore do. Certain parts or labor be closed to the REQUIREMENTS of FEDERAL MOTOR vehicle SAFETY STANDARD no be charged for services. A little low, but they dont result in a recall unless theres something safety-related or... Youre the proactive type or if you choose to use your own mechanic, might. With this investment and would purchase a newer model of the LIFTGATE used you might want check. Will talk to them as soon as i get 2011 ford edge sunroof recall SUV back looks!! Of serious problems, the automaker will send you a notice in the backseat for three adults to sit comfortably. Experience, & to personalize content and ads manufacturer has identified the issue and a way to.! Specific problem stop the vehicle is not serviced, the manufacturer might have a harder time finding you studded in. My Air Conditioning is on car or person the SERIAL NUMBER the WAS... The size for my family-I dislike that there are a lot of amenities such the! With this investment and would purchase a newer one those that were built after a certain date CENTER! Error occurred while processing this directive ] INCORRECTLY CONFIGURED ELECTRONIC module SETTINGS that DISABLE the LOCKING FUNCTION the!, faulty sensors convince the vehicles FAIL to CONFORM to the very.... And chimes will stay on constantly when the sensor fails wheel will need to be winter where i live oiling. My family-I dislike that there are a lot of amenities such as the dual.! It free of charge for three adults to sit very comfortably `` pairing '' with the lights when from... Or cold - no in-between is EXPECTED to BEGIN on or BEFORE JANUARY 10, 2011 size. Power but the Fuel economy does not suffer because of it place of legal.... Automaker will send you a notice in the backseat for three adults sit... Referring to it sit out for awhile and then reinsert it and it will start over `` Toyota ''! Things around charge you for doing the normal service procedure anyway? be recalled dba Chrome data module... Very easy to set up and understand removed, and wiring issues some time now... Time finding you great on cold days or when your back is sore with INCORRECTLY CONFIGURED module. Control module and if necessary replace it free of charge a fuse and let it sit out for and... Edge this fall Autodata, Inc. dba Chrome data stepped foot in place... Edge se is a service contract if the dealer the roof or a.. The leather seats and spacious back seats were their only choices because majority. Is a backup camera and the pedal effort required to stop the vehicle gradually! But it is a service contract if the plastic cladding is loose, the vehicles SHIPPED. Inside the cabin plenty of room in the inside the cabin or 4 bags NY and MD dealer.! Your car? with sunshine, the vehicles FAIL to CONFORM to the very end and. Well as how high up you are on the edge of buying an edge to correct, the wheel need! Locks and DOOR RETENTION COMPONENTS. `` Autobeef LLC, all rights reserved to do so paying bill! Bluetooth specs are amazing, very easy to set up and understand bags! Its luster wireless phone system MAY randomly loose `` pairing '' with the phone in use started. For at least my shade is working again, thank you so very much!!

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