Available 6-days a week, 9am-5pm. 0345 640 7350. Where interest free credit has been used as the payment option for your purchase or where your fitting has been requested to take place in separate fitting dates, all goods must be delivered to the customers home within 8 weeks from the order date. Receive the latest offers, promotions and Tapi news delivered straight to your inbox with our exclusive email newsletter. A carpet tog rating is exactly the same as a tog rating for a duvet - it's how good it is at insulation. If you have a surplus box or more after fitting, we would suggest these be stored on a flat dry surface for future use. Approx. Tapi offers all of the above, some are an extra charge. If the lines do not disappear within a three-week period, please contact the store. We're frequently asked how much it costs to carpet a room, and the answer is that it depends on lots of different things: the type of carpet, the size of the room(s), how many rooms, the type of underlay, the location it will be fitted, and which accessories you choose, among many other things. Click on a basket to view added products or progress you order. We will try to resolve any issues that you have as quickly as possible and if necessary, we will explain how to follow our complaints procedure. Rest assured, we put your safety first. If you have a spare box or two left over we would suggest these be stored on a flat dry surface for future use as these are often useful to be kept should an accident occur enabling you to swap a couple of planks or tiles. A seamless experience so far and friendly, helpful staff. This is because we cannot return the excess packs to the manufacturers as they will not accept them and as these are ordered in specific batches (just like paint is purchased with specific batch numbers) it is important for each customer's order to be from the same batch. The sale of Direct to Home products which are deemed to have been made off-site or at distance have separate terms and conditions and these are available via our website. Tapi Carpets & Floors Nottingham, Nottinghamshire has collected 7 reviews with an average score of 3.86. Your Tapi responsibilities: Deputise for the Store Manager across all Store operations. Available 7-days a week, some evenings. No sow. If on inspection you have any doubts please contact the store as soon as reasonably possible. Your rights: it is our responsibility to supply you with goods and services which meet your consumer rights. Free standard delivery on orders over 75. - 8 weeks of storage from the point of order. The delivery leadtime for carpets varies depending on whether the carpet you like is in stock. Approx. Tapi Carpets & Floors Ltd Firm Ref No. Please confirm you would like to subscribe to our newsletter. Tapi Carpets & Floors Basildon. A selection of our products are available for Direct to Home delivery which is fulfilled via our 3rd party logistics partner.Should you purchase any of these products the following terms, in addition to the above, will apply. Assistant Manager. Our flooring experts can advise you of your options when they measure your floor, as well as suggest the best style of carpets to choose so the join is less noticeable. To the extent permitted by law, Tapi Carpets & Floors will not be liable for any indirect or consequential loss or damage whatever (including without limitation loss of business, opportunity, data, profits) arising out of or in connection with the use of the Website. Tapi Carpets & Floors can offer interest free options from Novuna Personal Finance on all purchases 750 or over. These charges may be payable to the company or the contractor and are shown on your sales confirmation or invoice. This can then be cut down and whipped into a runner for stairs or a hallway thus expanding your choice greatly. To make a complaint with Tapi Carpets, you can either fill out a complaints form or alternatively you can email [email protected]. Our pledge is valid for 14 days after your order is confirmed. Our brand promise, to make inspiring flooring reassuringly simple, as well as our three brand values - Inspire, Reassure, and keep things Simple - all help us to deliver the Tapi Difference to our customers and continue to fuel our growth. Your vinyl floor covering should not be laid on top of existing vinyl flooring, laminate or tiles unless stated it is permissible to do so. If you will not be present at the time of the delivery, please ensure the person accepting the goods on your behalf is aware of this requirement. TAPI Gothenburg Mouse Twist Carpet Offcut. Book a convenient appointment online. Description Taski Tapi Extract Carpet Cleaner is suitable for carpets and upholstery. For purchases of Direct to Home products, a tolerance of up to 10% will be added. Available 6-days a week, 9am-5pm. Delivery times may increase around holidays and peak shipping periods. Check out what 52,362 people have written so far, and share your own experience. When making a complaint, please make sure you provide as much detail as possible about your issue. After moving in realised carpet wasn't suitable and called Tapi to ask what changing the order for flooring would entail and we were told this would just mean it would take longer but it was no problem and we proceeded to to a lot of preparations for flooring. So I place an order with Tapi for a carpet. Tapi Carpets's top offer: Luxury Hard Wearing Vinyl Flooring from 16.99. Do you have a free measuring and planning service? Click on a basket to view added products or progress you order. 90 day returns policy. 40 minutes. Approx. No-one is answering the phone in Customer Support, what can I do? 01689 886888, For any further information please email[emailprotected]Tapi Carpets & Floors Team. Let us know the size and well whip your carpet into shape! Go on! Flattening will change the apparent colour of the carpet shading (shading) and may be permanent (pile reversal) and may appear to be random but this is not a fault. 45 minutes. Can I pay for my order in monthly installments. Disclosure Policy; Cookie Policy; CouponBirds 2012-2023. If you visit any website via a link on this Website you do so at your own risk. Available 7-days a week. Book an online consultation with one of our team from the comfort of your sofa. The best option for a pet-friendly carpet is one with a short pile. If returned goods are accepted by a Tapi store which has sufficient warehouse facilities to store the goods for onward collection, goods must arrive unopened and in their original packaging. To provide our customers with peace of mind and to demonstrate our commitment to a responsible service provision, Tapi is a registered full member of The Furniture & Home Improvement Ombudsman. Book an online consultation with one of our team from the comfort of your sofa. Date of experience: 13 January 2023. The length of time from placing your order to delivery to the store is based on several factors such as the type of flooring, or whether the colour/pattern/style chosen is in stock with the manufacturer. You should check the details of your order carefully including these terms and conditions and if you have any queries please raise these immediately with a sales representative. We will also provide 8 weeks of storage for your new purchase from order date. We'll also let you know via text if we're running late, and send you an email if we tried to deliver and you were out. During their visit, you'll be able to compare different colours and styles to see if they match your furniture and dcor (however you won't be able to keep these particular samples). You use the material on Tapi Carpets & Floors at your own discretion. I just wanted to let you know what a fantastic job you and your team have done with my carpet everything from them minute I came into store up until the minute your fitters left my home has been brilliant. If youre not satisfied with Novunas response to your complaint relating to the finance agreement, you may be able to refer the matter to the Financial Ombudsman Service. A subsequent visit should be requested when your flooring has been uplifted. All sizes are approximate and within a tolerance of plus or minus 1.25% in accordance with British Standard BS3655. This may be branded and may contain the manufacturers own product name which may be different to your order confirmation. Standard delivery times quoted can only be used as a guide and provided at the time of order. 40 minutes. Recently. Your access to and use of Tapi Carpets & Floors is subject exclusively to these Terms and Conditions. The second reason is known as a line fault and is caused by an issue in the carpet manufacturing process, resulting in a visible line of higher pile along the length of your carpet that won't disappear over time. We'll bring a range of samples to your home for you to try, then we'll measure up and give you a quote. Please confirm you would like to subscribe to our newsletter? Don't worry about the unit of measurements used (i.e inches, feet) as we will convert those for you and clarify how much flooring will be ordered. Smart ways to shop with Tapi. Each promotional offer will have its own terms and conditions and these will be available to review via our website. Your product will be ordered and, in some cases, may arrive using the manufacturers packaging. A lower tog rating will transmit underfloor heating more efficiently. It's easy to use and will help you visualise a wide range of options, making flooring decisions even simpler. Approx. 45 minutes. Discover flooring inspiration for every room in your home. If you have photos of the room you could show us, those would also help us to give you an accurate quote. Book a convenient appointment online. In terms of costs, he did a very quick calculation for us: 1,800 for the carpet (90sqm x 19.99) 765 underlay ('Bliss' for rooms, 'Endurance' for stairs) 90 gripper. Any link to other websites is not an endorsement of such websites and you acknowledge and agree that we are not responsible for the content or availability of any such sites. Fitters may need to remove doors to facilitate fitting and where necessary, leave them ready for you or your appointed carpenter to carry out the trimming and rehanging at a later date. Certain products have additional guarantees provided by us or the manufacturer. Cancellation of an order is not normally accepted unless we are in breach of contract, in which case you have the right to cancel. Let your imagination run wild in our Ideas Hub as you journey towards your dream floor! Check out what 53,412 people have written so far, and share your own experience. Tapi stocks a range of carpet brands, including Brockway, Brintons, Ulster and Westex. Your Refund Policy outlines the terms for how a customer can return goods or request a refund on services rendered. We do also sell a wide range of lovely stair rods to add those gorgeous finishing touches. The appointment for measuring went smoothly and now we wait for it to be fitted. Click on a basket to view added products or progress you order. +MORE Get Deal Expires Dec 21, 2022 50% OFF Enjoy up to 50% savings on Flooring Ideas at Tapi Send. A collection charge associated with these goods will be chargeable to return the goods to the 3rd party logistics partner and this will be deducted from your final refundable amount processed by the store you purchased upon confirmation of receipt of the goods by our logistics partner. Our carpet fitting service costs 5.30 per m2 - just let us know if you want fitting included in your quote. Similarly, damage or marks which have appeared following the use of an unsuitable chemical product or improper cleaning method, are not covered by the warranty. Even simpler our exclusive email newsletter 14 days after your order is confirmed these may... A basket to view added products or progress you order arrive using the manufacturers own product name may! Lines do not disappear within a tolerance of plus or minus 1.25 in. 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